"The Process of Controlling What Shows Up When Someone Google's Your Name."
Online Reputation management is the practice of monitoring the reputation of an individual or brand on the internet, addressing content which is potentially damaging to it, and using customer feedback solutions to get feedback or early warning signals to online reputation problems.
Why Online Reputation Management?
Positive brand image Word of mouth advertising
Easy to get new customers
Retain existing customers
Build Relationship
Improve sales
Online positive reviews
Best Customer service
Consumers insights
Identify loopholes for products
Alert to opinions and feedback
Monitoring of Internet Reputation
Ensuring Brand Value Protection
Brand Reputation Building
